SMC-Roe takes every step to possible to minimize equipment downtime. In the event that a problem occurs, simply call us with the type of equipment, serial number and description of the problem. If a replacement part is required, we can ship most parts with next day delivery.
Since all of our parts are “non-proprietary”, we have removed the need for stocking extra parts. However, some customers like to have the parts on hand. If you would like to purchase a recommended spare part or parts for inventory, please contact us at 866-867-7660 or email firstname.lastname@example.org.
We also can provide Preventative Maintenance Contracts and Emergency Service Calls. Let us know how SMC-Roe can help you!