Customer Satisfaction

The key to success is our commitment to our customers by providing service and support beyond expectations. The right service company can provide the confidence that expensive downtime and equipment malfunctions will be greatly reduced. Keeping the equipment working at peak performance, 24/7 is critical. SMC-Roe has a proven track record and will be more than happy to provide references from our many satisfied customers.

We believe in taking care of our customers that we include 24/7 lifetime phone technical support on all SMC-Roe equipment. Our service technicians will be onsite within 24 hours of your emergency service request and many times the same day. All SMC-Roe technicians are factory trained and have many years of experience servicing and repairing vivarium equipment including:

• Rackwashers
• Tunnelwashers
• Cage and Bottle Washers
• Bedding Dispensers
• Bottle Fillers
• Bedding Dump Stations
• Glassware Washers/Dryers
• Vacuum Bedding Dispensing/Disposal Systems

For more information, please email or call us at 866-867-7660.

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